Volunteer Development Breakout Notes #D62021

*Note: I was asked to share my notes from this breakout. Sorry they aren’t fully spelled out. If it interests you to hear the whole thing reach out to D6family.com to learn about a digital download.

Begin with the end in mind.

Job description found in Bible

Ephesians 4:11-12

“Now these are the gifts Christ gave to the church: the apostles, the prophets, the evangelists, and the pastors and teachers. Their responsibility is to equip God’s people to do his work and build up the church, the body of Christ.”

We Belong to One Another

Romans 12:4-5 “Just as our bodies have many parts and each part has a special function, so it is with Christ’s body. We are many parts of one body, and we all belong to each other.”

Mr Potato Head

Right Person…in the right Place…at the right Time…for the right reasons. 

Right Person: 

Example: Tonya vs. Laurie – Small group leader to coach promotion. 

Job description and check list 

What is their career?

What have they done in the past? 

What do they want to do?

Romans 12:6-8 “In his grace, God has given us different gifts for doing certain things well. So if God has given you the ability to prophesy, speak out with as much faith as God has given you. If your gift is serving others, serve them well. If you are a teacher, teach well. If your gift is to encourage others, be encouraging. If it is giving, give generously. If God has given you leadership ability, take the responsibility seriously. And if you have a gift for showing kindness to others, do it gladly.”

“God has given each of you a gift from his great variety of spiritual gifts. Use them well to serve one another” (1 Peter 4:10, NLT).

Right Place: Ian Nygren Example

Have you ever tried to put someone on stage who wasn’t built for it? I remember asking one of my sold out volunteers if he wanted to give announcements a try. Standing six and a half feet tall, he towers over the kids as he held a sheet of paper and took a deep breath. The man who could easily pass for Goliath, trembled as he began to speak. Before the first word came out of his mouth, I knew, even the kids knew, this was going to be painful. After what seemed like the longest two minutes of a church service anywhere, I thanked him and reassured him he would not have to step out of his small group leader role again. I was incredibly thankful for his willingness to serve, but we both knew this was not where God had blessed him. 

Next Steps, next RIGHT steps. 

Onboarding New Volunteers Process – D6 Podcast Ep62 


How long does it take you to bring someone onto the team? 

Do they know what you want them to do and how to do it? 

Have you been praying for the people you want to promote? 

Do they know the next steps? 

How long to promote them?

Right Time: season of life, commitment level 

Are people serving in the wrong ministry? Are they serving in too many ministries? 

Tucker example. Started with a band problem that revealed a potential future threat. 

Monday Night Re-engage, Tuesday night young adults, Wednesday Night 2 youth services, Thursday night church and then Thursday night late night college ministry, Friday and Saturday events, and then Sunday multiple services. So if you could play guitar…or run tech…busy! 

Getting the right person, in the right place, at the right time requires coaching and modeling. Train:

– I do, you watch

– I do, you help

– You do, I help

– You do, I watch

– You do, you and I train someone else

1st string, 2nd string, 3rd string. Modeling. Let them lead. Jeremy Pullen example and Tyler’s help. Assistants. Person on stage. Second person to hand prizes. Eventually give them a microphone. Eventually let them lead part. Give feedback all along the way. Love them by sharing feedback. Candor. Correct in love. 


What’s the gap between where someone is and where you want them to be? 

How to close the gap? 

For the Right Reason: Colton example. 

Wanting stage time vs. gift of preaching. 

Fruit, not open to feedback. Not prepared. Irritated when not scheduled. 

Contrasting this with Alec

Practiced, on time, asked questions mid week, came in knowing his part. 

Afterward requesting feedback and feedback from the kids. Learning, growing. 

Excited to bring more people on the team.

Producing fruit that lasts. 

AND for the right reason, FROM YOU!

Not to build your kingdom. Not to have big numbers. 

Wanting more for people than from people. 

Are your volunteers serving Jesus or serving you?!?!

When they show up late do you communicate they missed out on some awesome relationship time with the kids or that you were in a pinch. 

When a teacher isn’t prepared do you communicate the missed opportunity to share Christ or how it makes your ministry look bad?

A good way to see if you want more for your people than from your people would be to look at your training. Like, if you do a preservice VIP. 

VIP Meetings

To discuss how to make churches stronger by making homes stronger.

Always thinking: church, home, job

Lead Small 5 Principles. Be Present

Show Up Constantly – Make sure they know you’re going to be there. 

In small group constantly, at home you’re showing up mentally by putting down your phone, at work you are present in your meetings and leaving email at the door. 

Show up Randomly: Small group leader showing up to a ball game. A parent writing a note and sneaking it into their kids back pack. A worker noticing another employee struggling and asking if you can help. 

Right Pieces/Person…in the right Place…at the right Time…for the right Reasons. 

Any area – Today I serve my church through the role of Executive Pastor. 

7 companies

3.25 Million

Serve 81 staff members

27k Robin (housing) right people

290k Bill (ppp) right place

80k Steven (sign) right time

14k Andy (roof) right reason

Your role is probably different, therefore your Right Person…in the right Place…at the right Time…for the right Reasons will be different. 

Your right person might be a 16 year old girl, many are overlooking but you see their gift and know they can do big things for the kingdom. 

“You can make excuses or you can make progress but you can’t make both.” Craig Groeschel 

Don’t allow excuses to creep in, let’s work through a couple of questions and during this time only think about your progress, what can you control? 

Would my team say I cared more for them as a person than I do for them in the role they fulfill?

Volunteer Development is all about relationships. 

Recruit, release, retain – ALL Relationships 

Do I know the people on my team better today than I did last week?

Do your people know what to do and how to do it?

Do your leaders feel trained? 

Training Events like Global KidMin Day

Do your leaders know their next step?

Do they fit not just with what you have today but what is coming in the future. 

For example a host holding a script. 

Books or book studies 

Jim Wideman – Stretch 

Do your leaders know your heart? 

Communicate. When you’re tired of saying it they are beginning to hear it. 

Shirt example

Are you building a culture intentionally?

Ex: Going the extra mile. 

Are you writing hand written note? 

Are you bringing them soup when they call out sick?
Are you reaching out if they don’t show up. FIRST STEP IN LONG LINE.

Do your leaders have the authority to make decisions? 

Give permission for your team to be proactive and solve problems. 

Train them by asking what do you think we can do. 

Give responsibility and help them assume responsibility to own it. 

So what is your next step? 

What can you do to start intentionally developing your volunteers? 

Don’t make excuses, AND don’t worry. 

Worry wastes time and takes you away from your mission. 

Jesus said in His sermon “Look at the birds. They don’t plant or harvest or store food in barns, for your heavenly Father feeds them. And aren’t you far more valuable to him than they are? Can all your worries add a single moment to your life?” Matthew 6:26-27 

Eat the frog first

D6 Talk and Podcast

15-20 minutes. The day and time of your podcast is: Thursday—3:00 pm. If for some reason you have a conflict with this time, please let me know immediately.

“You are here to discuss how to make churches stronger by making homes stronger.”

1. How/When did you feel called into ministry?

5th Grade gave life to Christ – gave my life to Christ. Asking what He wants for me. 

Camp story. 

2. In your years of ministry, how have you seen the culture of the church change? How have you been a part of that change at your church?

Globally – church attendance, and acceleration from covid. 

Locally – community center

3. For churches that may be “stuck in a rut” or just doing “business as usual,” what encouragement/advice do you have for their leadership team? In what ways can they assess their strategies?

Jim Wideman “A rut is just a grave with the ends blown out.” If you’re feeling stuck remember Philippians 1:6 “And I am certain that God, who began the good work within you, will continue his work until it is finally finished on the day when Christ Jesus returns.”

If God’s not done with you, ask Him what’s next. Take time to step away from the hustle, be still, and listen. Ask for wisdom and discernment. 

We felt this as a staff as we entered 2021. Took a day to be still. 

Listen for one thing. 

Accountability for one thing. 

And to carry the weight of that one thing or whatever God is calling you to. 

There are things in the church that are mine to carry? God’s to carry? And other people to carry? I feel the most anxious or most like I’m spinning my wheels when I carry what God hasn’t placed in my hands. 

4. How has the past year’s pandemic opened your eyes to even newer ways the church can minister to both regular attenders and those in the community?

The small faithful ways to serve the church. 

Picking up the phone. Visiting someone’s house. Taking a meal. 

Gotten so used to the big programs of ministry and neglected the simple ways to show the truth by our actions. 

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