Craig Groeschel 

“Everyone wins when the leader gets better.”

What if I told you most voices in society, most training in schools, most workplace expectations are neutralizing your potential impact, diminishing your passion and crushing your internal drive for greatness.

Conformity is the quickest path to mediocrity. 

Society is conditioning you for conformity. Conformity is the quickest path to mediocrity.

Average never changed the world.

You are fearfully and wonderfully made. Every single one of you has unique gifts and talents. You are God’s masterpiece; He has not created you for average.

I give you permission to obsess. Not only do I give you permission, but I encourage you to press hard into your passion and obsess about what you were created to do.

If you don’t obsess about something, you’ll never be great at anything.

Don’t be afraid to be weird because last I checked normal isn’t working. Normal is broke, missable, grumpy, a bad attitude, quiet quitting, prolific excuses. 

Greatness is born in the extremes.

How Do You Strategically Obsess?

– Focus

– Care

– Commit

Strategically obsessed people focus relentlessly. Busy is normal. Busy creates the illusion of important. Busy leaders don’t change the world. Focused leaders do.

For most of you here today, the greatest barrier to productive leadership isn’t lack of commitment but over commitment.

Say yes to the best things so you can say no to other things. 

The most successful leaders don’t grow with their “yes’s.” They grow with their “no’s. The most spiritual thing you can do is say NO.

Empower more people. You do less. Presence not absence. 

Nehemiah not stopping the work wasn’t arrogance, it was focus. 

Application Question: What do you need to put on your to-don’t list? Personally? Organizationally? 

What’s the most important thing in leadership? People! People develop the vision. People create the strategy. 

People don’t just want corporate benefits, they want relationship. 

Obsess about caring for the people who are caring about your mission. 

Appreciate more than you think you should…then double it. 

Rule: If you think something good, say it. Don’t withhold the blessing. 

Many are involved, few are committed. On a scale of 1 to 10, how committed are you? If you’re not a 10, what are you going to do about it? 7’s don’t change the world. 

What’s the best next step. Don’t look for the best plan, but the depth of the passion. 

Don’t tell me what you don’t have. Apathy makes excuses. Obsession finds a way.

Commit Completely. 

WHALE of obsession: Whole Hearted, All-Encompassing Life Endeavor. 

Greatness isn’t found in the middle, it’s born in the extremes. 

Where has God given you a little extra?

1. What do you love irrationally?

2. What breaks your heart?

3. What drives you crazy or makes you righteously angry?

—

“Armed with enough humility, leaders can learn from anyone.” – David Ashcraft

—

Kindra Hall @kindramhall 

Excellent application of information to real life is story telling. 

Fill the gap, not with more information, but with stories. 

Stories are our human edge. We were born to tell stories. It is through our stories that we’re able to connect with people.

If you’re ever sensing a gap between people, that means a story needs to be told. It brings the information to life and makes the message matter.

Humans are more themselves when we are telling our stories. Change the energy in the room by telling stories. 

Example: Tell me about perseverance verse tell me about your worst bike wreck.

Stories are the human edge. 

Stories are ultimately the thing that sticks. 

“If history were taught in the form of stories, it would never be forgotten” – Rudyard Kipling 

Finding the Story – Craftings the Story – Telling the Story

Make a list of your values: stories of them in action or being tested. 

Stories attach themselves to the nouns. 

Make a list of important people – stories of what they taught you. 

Never underestimate the power of YOUR story. 

Crafting the Story: Normal / Explosion / New Normal

Four Components for Crafting the Story: 

INCLUDE Identifiable Characters

INCLUDE Emotions: THE STRUGGLE, THE HOPE

INCLUDE A Specific Moment: SET THE SCENE – PEOPLE & PLACE

INCLUDE Specific Details

When the story doesn’t go as planned…the most important thing to remember…this is the middle of the story.

—

Dan Owolabi

Don’t quit on yourself, even when everyone is quitting on you. Keep going in God’s grace.

The truth is, we all want to leave a legacy. The question we should ask is not ‘What is my legacy?’ but ‘Who is my legacy?’

Find acorns in people and tell them they are oak trees.

Don’t quit on yourself even when you feel like others are quitting on you. 

May you run when you feel like walking. May you push when you feel like pausing. May you run forward into God’s grace doing good work even if no one ever knows your name.

There might be generations that never know your name. They might never know how hard you work. But by God’s grace, they will feel your impact. 

—

Mike Krzyzewski 

Leadership transcends every facet of our society. 

The 4 A’s of Leadership: Agility, Adaptability, Accountability, Attitude

Agility is the ability to make a read as a leader. When you see the play isn’t going to work so you call an audible. 

Adaptability is not just new technology, it’s being adaptable in communication. 

It’s on you as the leader to get your message across. Attention span has changed and today you have to show pictures. Use different voices. In leadership, humor is huge. Keep changing in how you communicate. 

Accountability is not alive and well today, it’s becoming an endangered species.  

You need to share standards and values for your team. Standards are not rules. You never own a rule, you either obey it or disobey it. You own standards and hold yourself and others accountable to it. 

Not just hear and see what we are doing but you personally need to feel what we are doing. 

Do you work for a company or are you the company? 

15 standards. Look each other in the eye. Tell the truth. Show up on time. No excuses. 

Don’t work for me. Work with me. 

Integrity: You know what’s right, do what’s right. 

Respect: Everyone’s important. You don’t call, “hey you.” You don’t ignore, you say thank you.

Courage: The courage to say and do what needs to be said and done at the moment it needs said and done. 

Duty: Do your work. Do your job. People should be able to depend on you. 

Trust: Cornerstone to everything. 

—

Jo Saxton

What happens when you lose your leadership voice? 

When you lose your voice it’s not gone, it’s damaged. 

The English word voice comes from the same Latin word for vocation. Your work and your purpose. 

3 ways a leaders purpose/voice get’s damaged. 

1. Stress and fatigue. Leading in complex times distorts your purpose and affects your impact. 

If you want to dream, at some point you’ve got to rest. 

2. Trauma. Workplace Trauma. Betrayal. Has betrayal damaged your purpose? Did anyone steal your voice? Our brains often process betrayal as trauma, and we expect trauma to be repeated.

3. Something internal. A quiet struggle. Anxiety. 

How can I be a good leader when I have no answer? What do I do when I don’t know what to do? Be an honest leader, not a comfortable one. 

How has anxiety limited your purpose and impact? 

Treatment Plan: Diagnoses the damage. Give your purpose a rebuilding process. Examine your environment. Build supportive habits that heal, not hurt. Get your treatment plan from the summit guide. 

Your leadership matters, but it starts with your purpose. 

Boss betrayal can hinder our ability to trust others, remain optimistic and resilient during difficult times, and accurately judge complex situations. Our brains often process betrayal as trauma, and we expect that trauma to be repeated.

-Roncarruci, “what to do when your boss betrays you”, Hbr magazine

Betrayal shakes our identity, it causes us to wonder ‘who am I, it erodes our confidence, and causes us to question what we have to con- tribute. We become distracted and lose our ability to focus on getting the job done.

-Dennis and Michelle Reina, Trust and betrayal in the workplace: Building effective relationships in Your organization

—

Molly Fletcher

Dynamic Drive: Not about achievement but about fulfillment. Achievement doesn’t bring fulfillment, purpose does. 

Purpose: When we know why we do what we do, it changes what we do. 

What am I changing and why? 

Who am I becoming as a result of the pursuit? 

What impact am I making? 

A pillar of dynamic drive is curiosity. Curiosity is key to unlocking and tapping into dynamic drive. Curiosity creates choices and chances. 

Be curious, discover the gaps, anticipate. Get in the heads and hearts of those you lead so you know what matters most to them. 

Curious it’s fends off complacency. The opposite of dynamic drive is complacency. Have you ever completed the goal and then began to coast? This is the problem with achievement as an outcome. When people aren’t motivated at work they slip into complacency. 

When winning for the sake of winning is the sole focus, it isn’t fun any more. What am I going to do differently tomorrow? The pursuit of better is dynamic drive. Not more but better. 

Energy alignment with what really matters most. 

Does this one relationship deserve all the energy? What’s a risk in making a change or not making a change? Are you compromising your energy in what matters most? 

What of the most important question leaders ask is, “Where will I focus my energy?” Good leaders manage their time, great leaders manage their energy. They chase the right stuff that aligns with what matters most. 

Drive doesn’t deplete energy. When we are burnt out its misalignment with our values. Do an alignment audit. 

Identify the 10 most important things, people, relationships, beliefs in your life. On a sale of 1-10 rate them on how important each is to you. On a sale of 1-10 rate them on How much time and energy you are investing in each of these things. Identify the gap. If the gap greater than 2 then there is misalignment. If someone only saw your actions how would they identify your priorities? 

Boldness. Step out of your comfort zone. Are there parts of your life where you’re playing it a little safe? 

Dynamic drive is not about what you achieve but who you become. 

Imagine it’s not an accident where you focus and spend your energy. Ignite the joyful pursuit of a better life for you and for those you lead, love, and serve. 

—

Erwin Raphael McManus

The best ways to communicate with your team. 

Connection can not happen without communication. 

“I stopped listening to words years ago, I listen to frequencies.” 

The Motivator – Walk onto the stage happy. Full of energy and confidence. Sunshine wrapped in skin. Purpose to bring energy to the room and deepen your self belief. Ie: Jon Gordon. Belief that every human can make a difference in the world. 

The Challenger – Call people out and call them up. Suck it up and do the hard work. Ie: Coby Bryant. Inspired to be more but wonder if you’re ever enough. Who cares about that, it’s yesterday’s victory and today requires new blood. 

The Commander – When they step into the room, you know they’re in charge. Before they say a word you think, “Yes sir.” Inherent respect and trust. IE: Craig Groeschel. They know what we should do with our life and time. 

The Healer – People gather to hear because we are all so broken. When you try to hide your wounds but feel so uncomfortable and vulnerable because of the healer. 

The Professor – Brings knowledge and assures competency. People need to learn what you know and you’re there to teach them. Data matters most. A mind is a terrible thing to waste. They believe teaching theology and doctrine will change their lives. 

The Seer – Brings vision and generates innovation and hope. They paint a picture of the future. It doesn’t matter if the vision comes out of you as long as it comes into you. They see a future that must be created. When you’re around the seer you feel compelled to stop looking backwards and start looking forward. 

The Maven – Brings clarity and creates paradigm shifts. A different view of reality. Wake up believing they are in the matrix. They spend their energy trying to be the same as everyone else. They try to fit back into the box. 

When you speak, you create inside the universe of another human being. Tongue ignited by light or darkness. When you speak hope you create a new universe inside of someone. When you speak love it changes things. 

All creation declares the glory of God. Can you hear it? The 30 trillion cells in your body are declaring the glory of God. A voice in your head that goes against what you’re feeling. A voice saying, “you’ve got this” when you don’t feel it. A voice saying, “there is a God” when you don’t believe. That is the voice of God. 

—

Day 2

—

Amy C. Edmondson, PhD

Failure is a part of life. It’s a part of progress in any field and in life. 

Fail often to succeed sooner. To be innovative you must be willing to tolerate failure. 

When failure is off limits it produces silence. Failure still happens, you just won’t hear about it. 

Failures to avoid and failures to welcome. 

1 – Basic Failures – Usually human error, caused by a single event. 2020 Citibank employee accidentally transferred $9000 million to a group of lenders. Basic doesn’t mean small. 

2 – Complex Failures – Many causes coming together. One factor on its own wouldn’t create a failure but because combined. Notre-Dame fire many little things where workers smoked, 1000 year old roof, small deviations from best practices. 

3 – Intelligent Failures –  Undesired result in a new territory. The right kind of wrong. Edison, 10,000 ways to not make a lightbulb. Failures along the way to success. 

Four and a half attributes of Intelligent Failure

1. It takes place in new territory. 

2. With a credible opportunity to advance toward a desired goal. 

3. Informed by available knowledge; (hypothesis-driven)

4. The failure is no larger than needed to gain the new knowledge. 

Bonus: The failure’s lessons are identified, shared, & used

Example: Bridgewater Associates

Investing to reap huge rewards. 

Predict long-term threads. 

Bet everything on this trend. 

New – yes

Opportunity – yes

Good reason – yes

Small – NO

Ask: How do I know I’m right?

Telco Innovation: 

Excellent provider of local and long-distance telephony 

New Tech developed by R&D

Small, well-staffed, successful suburban pilot 

Decision to approve full-scale launch. 

Is the pilot being tested under typical circumstances? 

Were explicit changes made as a result of the pilot? 

Take the intelligence of intellect failure to heart. 

In new territory, the only way to make progress is through trial and failure. (Not trial and error.) 

Intelligent failures are not preventable but they are avoidable. We just don’t have the playbook yet. 

Pottery Class: “Right, into the bin it goes.”

Beauty in imperfection. Take risks and be willing to live with the consequences. 

What does excellence mean in an uncertain world? Excellence looks like vigilance to protect basic failures. Antipathetic and mitigate failures. Speak up. Welcome the intelligent failures. Error awareness. Vigilant to catch errors while having a willingness to to take smart risks. 

Captain Ben Berman, briefing the cockpit crew: “I’ve never flown a perfect flight – and it won’t happen today either. I need to hear from you.”

Playing not to lose vs playing to win. 

To ensure intelligent failures in your organization. 

Set the stage: Convey an inspiring purpose. Emphasis the need for experiments to achieve it. 

Create the Space to Explore: Create space to experiment. Distinguish between preventable and intelligent failure. 

Respond and Reinforce: Share news about all failures as widely as possible. Reward speaking up about mistakes, problems, and failures. 

Psychological safety where speaking up is okay. Psychological safety is not about being nice, being comfortable, job security, or lowering standards. Candor is welcome. 

What percent of what you hears is…

This?

Agreement, progress, all’s well, good news.

You may have had a good week, but you might not have the whole story. 

Compared to this? 

Dissent, problems, i need help, bad news. 

Thriving as a fallible human beings. FHB’s. 

Encourage yourself and others to take smart risks, take a chance rather than risk regret for not even trying. 

Be mindful, supportive, and vigilent to uphold high standards. 

Resist perfectionism: Set realistic goals that require stretching. Don’t expect immediate successes. 

Practice persistence, reflection, and taking accountability for your part in what goes wrong. Apologize. 

When you failed, learn and pivot. 

I am not afraid of storms, for I’m learning to sail my ship. 

Shift from expecting perfection, to expecting progress. 

—

Michael Jr

What if your conflicts were the key to your peace? 

4 words to add to your story: I was at Walmart. 

What do you do when you have the subconscious memory rolling around in your head that you aren’t worthy?

Information is not enough. 

Internal Curiosity: Why do I have this desire to make people laugh? 

Start with the punchline and then write the set up to get to the punchline. Adjust the punchline. Adjust the set up. Doing the math to figure it all out. 

Without the conflict there is no revelation. It’s just a fact. The conflict is the key. But what do you do with conflicts? 

Marriage is all about compromise. No one wants a compromised anything but they still settle with a compromised marriage. 

You have to be internally curious or you’ll become furious. It’s better to be curious than furious. 

Gary Chapman Love Languages Book: Internal curiosity, why is my tank leaking? 

“Life will bring you people and circumstances to reveal where you’re not free yet.” 

Example: Struggle with the fact that the logo is crooked. Why does this bother you? Be curious. 

What if your present conflicts, that many have come from your past, is actually preparation for the future. 

True peace not from your circumstances but how your circumstances shape you. 

—

Arthur C Brooks

Define happiness. Happiness is not a feeling. This is out of your control and there’s something you can do about it. You can do the work. The smell of your turkey is not your thanksgiving dinner, it’s evidence of your thanksgiving dinner. 

Macro Nutrients: Protein, Carbohydrates, and Fat. 

Happiness Nutrients: Enjoyment, Satisfaction, and Meaning. 

Where am I deficient in my happiness diet? How to get a more balanced profile?

Enjoyment: 

Pleasure is an animal phenomenon. Signal good for survival or passing on genes. When the goal is maximizing pleasure it doesn’t end well. It becomes addition. Pleasure plus people and memory. Prefrontal cortex makes it permanent and part of your happiness. If there’s something in your life that brings pleasure and you’re doing it alone, you’re probably doing it wrong. 

Satisfaction: 

The joy you get after you struggle for something. Only humans want to struggle for their achievements. If animals could eat laying down, they would. People are achievers and strivers. What got you where you are? In this question you answer by talking about the hard times you have overcome to get there. Satisfaction is not permanent in life…you can’t keep no satisfaction. Homeostasis, returning to the baseline. If you move to California you will have mode enhancement for 6 months but the taxes are forever. 

One way to keep satisfaction permanently. Start thinking that satisfaction is what you have divided by wants. You can work on the numerator or the denominator. When you want less your satisfaction will grow. Not have what you want but to want what you have. 

Meaning: I can go a long time without enjoyment and satisfaction, I’m self disciplined. But you can’t go 10 minutes without meaning. 

Coherence, why things happen they way they do. 

Purpose, direction and vision.

Significance, why you’re alive. 

2 question quiz for meaning crisis: 

Why were you born? 

For what would you happily give your life for at this moment?

When you have an answer to these 2 questions, life has meaning.

You need habits. Habits of the happiest people. 

The big 4 work on: Faith, family, friends, and work. 

Faith: Transcend themselves and focus on the divine. 

You need to get small and the universe huge. 

Family 1 in 6 America’s is not talking to a family member today because of politics. If that’s you, you’re being used. We need our family around us. 

Friends: Not deal friends but real friends. Leaders are the loneliest people. The people who make me happy are the useless ones who just love you. They are useless to them and them me. Do you have enough useless people in your life?

Work: Don’t over index on your career. Don’t put your whole pension in Greek bonds. As you think about your work 2 things bring joy. Earn success through merit or serving others. 

Part 2: We are in a world of hurt, why and what can you do?

American Happiness General Social Survey. In 2018ish, the chart flipped. Faith, Family, Friends, and Work are all going the wrong direction in our society. 

Storms in happiness. 2008-2012, not the financial crisis but when smartphones took over and relationships suffered. Screens. 

Coronavirus epedimic causes loneliness. 

Hate: How is our life different today verses 25 years ago. Politics are everywhere. Ideology is in the coffee shop. This is by design. All we talk about is the areas of differences and the conflict. Our neighbors who we should love become hated because of who they vote for. Anger is not our problem. It’s contempt. We need to declare war on contempt. We need to love our enemies. 

Contempt is the conviction of the worthlessness of another person. Do you role your eyes and have sarcasm? Declare war on contempt! Toleration is not the standard. In a polarized society we need to love our enemies. This is your edge and how you change the world. Matthew 5:43-44. Happieness isn’t a feeling and neither is love. Thomas Aquinas says, “to love is to will the good of the other.” It’s a decision and an action. Lift up your enemies. 

How do you do this? How to love more? 

It’s not to disagree less. The problem is we disagree poorly. 

Stand up to the man. “If you’re not outraged, you’re not paying attention.” This is a lie. When you hate someone else is profiting and it’s not you. Turn it off. 

Be a missionary. Bring truth to lies. You go bring love into the world full of hate. Go looking for opportunities. Bring your super weapon. 

Don’t go alone. You have friends who care about you. Ask the Lord for courage to do this. Give me love no matter what I find. Help me lift others up. Give me the words to show love when I feel contempt. God promises us the courage and strength to love our enemies. 

This is the essence of divine leadership. Lift people up and bring them together in the bonds of love. “Don’t forget, you are now entering the mission field.” 

—

Joni Eareckson Tada

Reaching 16% of the global population. 1.3 Billion!

God leverages weakness and minimizes power to get His work done. This is not the way of the kingdoms of this world but it is this way in God’s Kingdom. 

 “The leaders that God chooses are more broken than strong… more damaged than whole… more troubled than secure.” Dan Allender

Abram/Sarah, Gideon, David, Peter and John, Ordinary men with no special training. When Gideon wins the battle and when 90 year old Sarah had a baby the world would know that God did it not man. God get’s the glory not man. 

Boast all the more gladly about weakness because it brings glory to God. When weak, then I’m strong. 

Make the decision to exchange my weakness for God’s power. 

Our calling as Christian leaders is always shaped by our weakness. Suffering is God’s textbook that keeps teaching me who I really am. Suffering has brought me to the end of myself and it is then I see Jesus and really need Jesus. Jesus says every single morning, “Give me that weakness of yours, my grace is sufficient for you.”

Jesus must become greater and greater and we must become less and less. 

The most effective leaders do not rise to power in spite of their weakness they lead with power because of their weakness.

The more leaders are willing to embrace transparent stories of grace in their life, the more He elects others to share in the redemption. 

Luke 14:23 says, “So his master said, ‘Go out into the country lanes and behind the hedges and urge anyone you find to come, so that the house will be full.’“

Acts 20:24 says, “However, I consider my life worth nothing to me; my only aim is to finish the race and complete the task the Lord Jesus has given me—the task of testifying to the good news of God’s grace.”

—

Will Guidara

Acknowledge the people you work with. 

When setting out for an audacious goal, look at those who have gone before you. 

Relentless in the pursuit of people. To feel cared for. To feel welcomed. Unreasonable Hospitality. 

Create a daily pre-meal. The most powerful lever to push the culture of a team. 

Repetition matters. We are going to be number one in the world, it’s going to take time to get there, and we are doing it through unreasonable hospitality. 

Raindrops make oceans. 

Do the most menial tasks, clean the dishes. 

Hot Dog Story

Go to the tapes when you succeed. Grab ahold of accidental brilliance and put systems around them. Put intention into intuition. 

Be present. Care so much about the person you are with so much you stop caring about the things you need to do. Slow down in order to speed up.

Stop taking yourself so seriously. Self imposed standards ruin joy. 

Find one size fits one gestures to convey. Hospitality – Making other people feel seen. (Redefine the word every couple years). One size fits one. Give resources to bring the idea to life. Dream Weaver (by Gary Wright). 

Meet people where they are instead of asking them to come all the way over to us. 

Really big things can cost nothing at all. Figuring out what the wedding song would have been. Giving the gift of a first dance to newlyweds. 

People stoped leaving and talking about their food and now started leaving talking about the magical experience they had. 

“Sometimes magic is just someone spending more time on something than anyone else might reasonably expect.” – Raymond Joseph Teller

Maya Angelou — ‘I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.’

Can I scale it a little bit? Can it be systemized? Can we create magic all the time? 

People getting engaged often. Reasonable hospitality is pouring champagne. 

Tiffany and Co. Champagne glasses gifted thanking them for celebrating with us. 

Despite being the best restaurant on the planet, people don’t remember the food, they remember how they feel.

The simplest gestures can be the most profound. Getting a keycard when late to the hotel. Systemized hospitality. If you check in after 2am, we hand the key and get you to check in the next morning. Oscar wasn’t great but we gave him a system to follow. Now he is doing the most hospitable things because you decided it matters. 

Excellence is a prerequisite to most of what was talked about today. Excellence matters but keep in mind how you make people feel. There is a win/win/win. Great for the customers because they aren’t used to this and it feels really good when they do. Every dollar spent was must more powerful than any other dollar spent on marketing. And it was good for the team because of the autonomy with the whole. People give more of themselves when they had a genuine hand in being a part of the whole. People receive a gift and you had your hand involved in making it happen. 

Permanent collection. Things you tell the team over and over again. There is nobility in service. Your work is genuinely impacting other peoples lives. You can give grace. You can make the world a nicer place just by being really freaking nice. A beautiful opportunity and responsibility to make the world better. 

Care as much about people as you do the product. Intentionally pursuing a relationship. It’s the right thing to do and it will make you and everyone around you feel really good. 

—

Carey Lohrenz 

Remember success under pressure comes from mastering what you can control and letting go of what you can’t. 

Courage – the ability to feel the fear and move forward anyway

Tenacity – keep going

Integrity – resolve to do the right thing even when it’s difficult 

How do I lead my team in uncertainty? Understanding your span of control. 

Your ability to work through fear and act despite it is your greatest asset as a leader. 

Turn setbacks into your biggest comebacks. 

High preforming teams with high turnover in the world’s most dangerous industrial worksite. Average age is 19-19.5. 

We succeed because we know our purpose. We pursue this purpose together relentlessly as a team. We know what success looks like and we understand our individual roles. Empower your team. You are the catalyst. Accelerates reactions and reminds people to get to where you want to go faster. 

Collaboration and process are the key to success. Think critically, stay focused and make decisions. In times of crisis, people need insight. They need partners and leaders they can trust. Make high quality decisions faster than the environment is changing. 

Be the Catalyst: Purpose, Focus, Discipline. 

Understand your purpose, your anchor. 

Where do you want to go and what does success look like? If you lose sight, you lose the fight! Your purpose is your filter. What do you and your team need to accomplish? Focus is your superpower. Diluted focus is diluted superpower. 

Focus on what matters. Focus on your span of control. 

Integrity with decision making under pressure. 

Can you lead in a changing landscape? Can you lead under pressure? 

Integrity is walking in alignment with your values even when it’s difficult and puts you at a disadvantage. When your team trusts you to make decisions that’s best for the mission they will follow you. You will be overwhelmed and you have to start without a roadmap. You need to take action. Bold fearless action drives success. Don’t wait for the perfect title or time. Step up before you’re ready. 

Action conquers fear. The fear of failure is universal. The fear of failure is the single greatest obstacle to success. Failure is not the enemy, inaction is. Don’t be afraid to fail, be afraid of not trying. Will you let mistakes define you or fuel your future? 

Be Tenacious – Find a third way when it’s either/or. Push the system. Resilience is not about not getting knocked down, it’s about how quickly you can get back up. Resilience is a skill we can all develop. Courage is the 20 second sprint, tenacity, the 5 hour marathon. Do not wait for an invitation to make a difference. 

Span of Control: 

1. Focus on what matters most. 

2. Formulate a flight plan for success. 

3. Communicate what’s possible. 

Prepare, Perform, Prevail. 

Clean objectives and rules. 

Expectations and accountability 

50% have a plan. 50% do not have a plan. 

100% of all c-level executives said all of their employees had a plan. 

—

Megan Fate Marshman 

Do you know where you are? Do you know where you’re headed? 

Take a moment to take a breath. 

Fredrick Olmsted – Laying out Central Park but not seeing the results for years into the future. 

Proverbs 4:23, Above all else, guard your heart for everything you do flows from it. 

Take a moment. Discover your heart in prayer. After you’ve prayed and then your mind begins to wonder. A wondering mind is a gift. Jesus said where your treasure is there your heart will be. Don’t pause the prayer, go with it. What it might be uncovering is the heart. 

Never pause the prayer because it’s uncovering the heart. 

Go to God in prayer and ask, “What’s in there?” 

—

Marcus Buckingham

Life is incredibly short. We never have a chance to express everything on our hearts. 

30 years ago, trust was normal. Do you trust your hospital? Do you trust media? Do you trust the police? In 2024, none of these are strongly trusted by people more than 15%. 

Experiences drive behavior which drives outcomes. 

We assume life is linear but the world doesn’t work like this. The world is curvilinear. 

Mindset vs. Mindmove. We have to study the extreme positives not the averages. 

There is no data that says people love everything they do. Find a job you love and you’ll never work a day in your life is not true. 

There is 5 and not 5. There is love and there is not love. There is boiling and not boiling. 

Love is a predictive force. It’s the most powerful force in business yet we don’t have a strategy for it. 

What do people mean when they say love? The deep and unwavering commitment to the flourishing of a human. 

Mindset: A person is a means to an end. 

Mindmove: A person’s flourishing is the point. 

How do you design this in? 

Mindset: Balance is health. (Balance is stasis.)

Mindmove: Motion is health. 

2 most important rules: Mover and Maker. 

Leaders are experience makers. 

The Model: 

Power: How do I work this world? 

Harmony: Am I drawn in? 

Significance: Do you see me? 

Warmth of Others: Who’s with me?

Growth: Am I bigger? 

DLI Specs – Design Love In

Unloving: Being seen as a means to an end. 

Loving: Being seen as a human. 

Handoff’s are unloving. Mitigate this. 

Shape Shifting is unloving. 

Large spans-of-control is unloving. Nurses in the USA ratio is 1:40

Outsourcing. 

15 minute check in each week. What did you like about last week and what are you working on this week? Humans need attention. 

When you have to do something unloving you mitigate it with strategy. 

We want genuine emotion but we focus on Artificial Intelligence. 

Mindset: You get more of what you expect. 

Mindmove: You get more of what you accept. 

“Love is born of memory, lives from intelligence and dies from forgetfulness.” – Pablo Neruda

Love dies from neglect. 

—

Make plans to join us next year by getting your tickets now!

Homepage